Many of you who have used the shortcut in MediaShout’s ShoutSinger to access the Song Select database were disappointed this weekend when it showed the page as unable to be loaded. Apparently CCLI has changed their website without giving a heads up to the software companies that promote and incorporate their service.

Here is what I received from CCLI.
SongSelect Upgrade May Affect Worship Planning Software

CCLI has made some modifications to improve the performance of SongSelect and enhance your worship planning experience. Some of these changes may affect the way some of our subscribers use worship planning software programs such as Media Shout, SongShow Plus, Sunday Plus, Easy Worship, etc. If you discover any difficulties with your software functionality in relation to SongSelect, please contact your software provider for technical assistance. Thank you for choosing SongSelect as your comprehensive worship planning song database.

CCLI License Holder Services

This is the response from MediaShout found on the User fourm

As of yesterday, CCLI has changed the access point to their SongSelect website. Because of the change in link and a tweak in the code, users will be unable to access SongSelect or downlad songs directly from SongSelect through the MediaShout interface. We are currently working on a new build to fix this issue.

We originally hoped that a new build might be available today, but since CCLI changed more code than just the login page, we’ve had to delay the release to get everything working again. We currently anticipate a new build being available Monday afternoon or Tuesday morning.

Users can always still access SongSelect by going to www.songselect.com or portal.ccli.com and log in from there. They’ll then need to manually import songs into MediaShout using the ‘old’ method until we can release a new build. Our Knowledge Base has an article detailing the steps necessary for users who need help. (http://mediashout.com/support/kb/custom.asp?a=4&q=85)

We will post status updates to this issue here, as well as on the MediaShout page at GetSatisfaction (http://getsatisfaction.com/mediashout)

I know that they are working very hard to create a patch that will remedy the issue and things should be back to normal soon.

To get an email when the update is available send an email to msupdates@news.mediashout.com with the subject: Subscribe. You should receive notification of the build release that fixes the SongSelect import feature.

Thanks to the programmers at MediaaShout who do their best to fix the situation when blindsided.